Privacy Policy


Who we are

At Smart Valu Pools, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you visit our website, smartvalupools.co.za, and interact with our services.

Information We Collect

We collect the following types of personal information:

  • Personal Identifiable Information (PII): When you sign up for our newsletter, contact us, or interact with our website, we may collect the following:

    • Name

    • Email address

    • Phone number (if provided)

  • Cookies & Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience on our site. These tools help us understand how you use our website, which pages you visit, and provide a more personalized experience. You can control the use of cookies through your browser settings.

How We Use Your Information

We use the personal information we collect for the following purposes:

  • To provide, maintain, and improve our website and services.

  • To communicate with you, including sending newsletters or promotional emails (with your consent).

  • To respond to inquiries or provide customer support.

  • To analyze and understand website traffic and user behavior.

  • To comply with legal obligations.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media

 If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

We use cookies and similar tracking technologies to enhance your experience. Cookies are small text files that are stored on your device when you visit our site. They help us:

  • Remember your preferences

  • Analyze site usage and trends

  • Provide relevant advertising (if applicable)

You can manage or disable cookies in your browser settings, but please note that some features of our website may not function properly if cookies are disabled.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us with website operations (e.g., email marketing platforms, analytics tools).

  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities, such as a court or government agency.

Data Security

We take reasonable measures to protect your personal data from unauthorized access, alteration, or destruction. However, no method of data transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access: You have the right to request access to the personal data we hold about you.

  • Correction: You can request corrections to any inaccurate or incomplete data we hold.

  • Deletion: You may request that we delete your personal data, subject to certain legal exceptions.

  • Opt-Out: You can unsubscribe from our newsletters or marketing emails at any time by clicking the “unsubscribe” link at the bottom of any email we send.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children. If you believe we have inadvertently collected personal data from a child, please contact us immediately so we can take appropriate steps to remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Smart Valu Pools
Email: Japie@smartvalu.co.za
Phone: 083 690 4946